COVID-19 - IMPORTANT INFORMATIONS

We inform that we have been adapting our spaces in order to provide maximum security to our guests. All the products we use to disinfect spaces are products certified by DGS (Directorate-General for Health), including products used to disinfect all textiles. We have containers with hand sanitizing gel at the entrance of each division of our spaces, such as the entrance to the house, bathrooms and kitchen, requesting the disinfection of the hands when entering them, in order to provide maximum hygiene possible.

 

Our guests also receive their own individual disinfectants, so that they can make use of them during their stay in our accommodation.

 

BEFORE CHECK-IN: DISINFECTION OF SPACES

  • Cleaning is performed with products composed of agents with active ingredients with virucidal action.
  • Each product is specific to each area/division, such as the kitchen, bathrooms, floors and even textiles (bedding, pillows, towels, sofas and decorative pillows), etc.
  • Greater handling surfaces such as handles, door handles, window locks, TV controls, light switches, kitchen machines, will be cleaned with disposable wipes (which contain the same agents with active ingredients with virucidal action), as well as other areas of greater handling such as the refrigerator.
  • The spaces are well ventilated, so that there is a constant renewal of air.

Bedding: All bedding is washed to a minimum of 60º.

Food and cooking condiments (shared products): They will not be left between guests for hygiene reasons.

 

TO GUESTS:

  • We recommend that you disinfect your suitcases before entering the house. You can use the disinfectant gel that we put at your disposal at the entrance.
  • We remind you of the mandatory use of a mask at check-in, as well as the suggestion of using it when sharing spaces with other guests.
  • We also remember that in Portugal it is mandatory to wear a mask so that you can visit commercial spaces.

 

DURING THE STAY:

  • We will offer our guests masks, gloves and alcohol gels to take with you when you leave (supermarket, pharmacy, etc.)

RECOMMENDATIONS FOR AN EVEN MORE SAFE STAY:

  • We ask that you leave your shoes at the doorstep and change them with others to walk inside and that they are only used in the accommodation.
  • Always disinfect your hands with alcohol gel when you get home. We have several containers arranged by the accommodation so that you can disinfect your hands several times a day and whenever you enter a room in the house. Take into account your health and that of other guests.
  • Colored cleaning cloths are left inside the room, as well as virucidal disinfectant, for small cleaning, so that you can make individual use of them during your stay.
  • Personal and non-transferable use of bath towels - Reserve a place to always put your towel.
  • We leave in the kitchen, at your disposal and disinfected, the cleaning products that we use regularly in our end-of-stay cleaning so that you can use them whenever you feel necessary.

GENERAL RECOMMENDATIONS:

 

Mosquitoes:

  • It depends a lot on the time of year, but if you see mosquitoes at night, try to close the windows mainly in the rooms with lights on. We provide anti mosquito devices in the living room and bedrooms (Raid/Dum Dum brand).

Safety:

  • The accommodation is considered to be extremely secure. We have a circuit connected to a security center (Prosegur) as well as video surveillance cameras in common areas of the accommodation. In any case, we recommend that you always close the doors and windows of your room and the ones in the house whenever you leave or during the night to avoid unwanted temptations.